Frequently Asked Questions
Everything you need to know about your Seche beauty experience.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. After your order ships, a second email containing your tracking number will be sent so you can follow your package's journey.
Are Seche products cruelty-free?
Yes, we are committed to ethical beauty. All Seche products are 100% cruelty-free and we do not test on animals at any stage of production.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. If you are unsatisfied with your purchase, please contact our support team to initiate a return or exchange.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by destination but generally range from 7-14 business days.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Can I change or cancel my order after it's placed?
We process orders quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of placing your order by contacting our customer service team.